Benchmarks & Values
Surpassing your expectations
When providing British Sign Language Interpreters, Language Service Professionals, Trainers and Consultants, we adhere to rigorous standards. We recognise a nationally agreed framework and follow a Code of Practice, which govern the way we operate. Words are translated into practice at every level within the organisation by means of a Quality Assurance Policy. We closely monitor our provision with the use of performance indicators, a feedback system and complaints procedure.
Our British Sign Language Interpreters are regulated by the Signature (formerly CACDP) – Independent Registration Panel (IRP) and/or the Association of Sign Language Interpreters (ASLI). They may also be a member of Institute of Translation and Interpreting (ITI). They have been CRB checked at ‘Enhanced’ level and hold individual Professional Indemnity insurance.
Language Service Professionals (LSP) are registered with Signature (formerly CACDP) and may be a member of the Association of Verbatim Speech to Text Reporters, Association of Lipspeakers or Association of Notetakers . They have been CRB checked and hold individual Professional Indemnity insurance.
By implementing best practice and constantly improving provision we aim to be an exemplar.
Professional Standards
Each employed, standby or freelance provider is registered with the appropriate professional body. These organisations include:
Insurance
Just Communication Ltd holds Corporate Professional Indemnity Insurance to the value of £2,000,000.
Individual BSL/English Interpreters hold Professional Indemnity Insurance to the value of £500,000.
Other Language Support Professional hold varying levels of Professional Indemnity Insurance, please contact Customer Services for more information.
We also hold Employers Liability insurance and Public Liability insurance.
CRB Checks
All British Sign Language / English Interpreters have been CRB check to Enhanced level.
Other Language Service Professional hold varying levels of clearance, please contact Customer Services for more information.
